Student Services
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Student Services
We want to set you up for success. Here, you can find all of the contact information for student services which include admissions, financial aid, and records departments.
By clicking on the schedule appointments buttons below, you can schedule a face-to-face or virtual appointment with the employee or department of your choosing.
If you participate in a virtual appointment, there will be a short survey you’ll be prompted to complete. We want to ensure that we provide you with the highest quality customer service.
Admissions
Admissions Main Office Contact Info
Email: admissions@kc.lionandpanda.com
Phone: 937-395-8628
Fax: 937-395-8338
Current Students
Future Students
Katrina Hill
Director
Email: Katrina.Hill@kc.lionandpanda.com
Phone: 937-395-8601 x55684
Admissions Office Hours
Monday – Thursday: 8:30 a.m. – 4:30 p.m.
Friday: 8:30 a.m. – 12 p.m.
Closed weekends and holidays
Heather Mays
Admissions Counselor
Email: Heather.Mays@kc.lionandpanda.com
Phone: 937-395-8601 x58628
Janice Cosme
Admissions Counselor
Email: Janice.Cosme@KC.edu
Phone: 937-395-8601 x57185
Financial Aid
Student Finance Main Office Contact
Email: financial.aid@my.kc.lionandpanda.com
Phone: 937-395-6022
Fax: 937-395-8338
Kim Rawlins
Director
Email: Kim.Rawlins@kc.lionandpanda.com
Phone: 937-298-3399 x55617
Melissa Franklin
Financial Aid Counselor & VA Certifying Official
Email: Melissa.Franklin@kc.lionandpanda.com
Phone: 937-395-6022
Student Finance Office Hours
Monday – Thursday: 8:30 a.m. – 4:30 p.m.
Friday: 8:30 a.m. – 12 p.m.
Closed weekends and holidays
Shannon Hammons
Associate Director of Financial Aid
Email: Shannon.Hammons@kc.lionandpanda.com
Phone: 937-395-8040
Michele Dock
Student Accounts
Email: Michele.Dock@kc.lionandpanda.com
Phone: 937-395-8610
Records
Records Main Office Contact
Email: studentrecords@kc.lionandpanda.com
Phone: 937-395-6615
Fax: 937-395-8338
Robert Reeder
Registrar
Email: Robert.Reeder@kc.lionandpanda.com
Phone: 937-395-8601 x55612
Josie Burns
Associate Registrar/Transfer Credit
Email: Josie.Burns@kc.lionandpanda.com
Phone: 937-395-8601 x58628
Records Office Hours
Monday – Thursday: 8:30 a.m. – 4:30 p.m.
Friday: 8:30 a.m. – 12 p.m.
Closed weekends and holidays
Bridget Aiello
Records/Enrollment Counselor
Email: Bridget.Aiello@kc.lionandpanda.com
Phone: 937-395-6615
Fax: 937-522-7740
Sarah Bayer
Associate Registrar/Transfer Credit
Email:Sarah.Bayer@kc.lionandpanda.com
Phone: 937-395-8689
Support staff you can trust!
We provide a yearly communication training strategy for Kettering College staff to provide them with the tools and techniques they need to effectively interact with students. The training focuses on developing and enhancing communication skills such as active listening, effective questioning, and using appropriate tones and body language, while also teaching staff the best ways to effectively manage difficult conversations and address conflict. Additionally, the training strives to foster an understanding of the different communication styles students may have, as well as how to recognize and address students’ individual needs. Finally, the training strives to emphasize the importance of building and maintaining a collaborative, positive relationship with students.
Examples from previous staff development trainings:
2020: Theme: personal perseverance and resilience to better serve our students.
BOOK: Grit: The Power of Passion and Perseverance
Author: Angela Duckworth
2021 Theme: Customer service and communication improvements.
BOOK: Be our guest: perfecting the art of customer service
Author: Theodore B. Kinni
2022: Improving interpersonal interactions and understanding of others as well as addressing personal mindset.
BOOK: Mindset: The New Psychology of Success
Author: Carol Dweck
Additionally: Working Genius Assessments were purchased for all staff and a half-day training session happened to train on various communication and working types.